Completed event · SAP ALM Summit on Tour ANZ · 12–13 October 2026 · Melbourne
ProxyN at SAP ALM Summit on Tour ANZ | 2026
Together in Melbourne: from fire-fighting to self-healing. SAP brought its ALM Summit to Australia for the first time, and Team ProxyN was there both days as Gold Sponsor with the digital coworkers we run inside SAP operations. Three themes carried the two days: SAP Cloud ALM as the operating backbone, AI-led operations that verify recovery rather than run a script, and people who stay accountable for every outcome. The summit has concluded. If you missed us, book a meeting and we will bring the session to you.
The Show Must Go On: how Village Roadshow Group moved from fire-fighting to self-healing SAP operations
Delivered on day one of the summit. A cinema guest expects the ticket, the screen and the snack bar to work every time. Behind them, Village Roadshow Group runs one SAP environment across several divisions, and until recently every SAP incident began with a person reading a ticket.
60%
of Village Roadshow Group's SAP incidents now close with no human step
40%
reach a person with the evidence already attached
Four stages to self-healing
The keynote
The keynote covered the path from reactive support to self-healing operations, why verifying recovery matters more than running a script, and how people stay accountable for every outcome.
DIANA and the roles that follow
Featured digital coworker
DIANA checks every supplier invoice for duplicates before payment, and the AP team makes every decision. The group is now onboarding the digital coworkers that follow her.
The companion breakout
Step by step
"From Fire-Fighting to Self-Healing: Village Roadshow Group's Blueprint for Autonomous Operation" took attendees through the method in detail.